Support Services

Support Service

The number of new sexually transmitted infection diagnoses are increasing steadily in Ireland. People who approach us for support may have many worries around testing, stigma, confidentiality, financial difficulties, COVID, stress and direct provision. We offer support regarding issues linked with their HIV or STI concerns, and help find other resources for other areas of concern when it is appropriate and with their agreement.

While the majority of our clients are from the Galway region, other areas are also seeing an increase in need year on year. The Infectious Disease Clinic at University College Hospital, Galway supports the region from Donegal to Clare and this is the main referral point for clients to Sexual Health West and as such we do support people in that greater region.

One-To-One Support

Our support service coordinator is available to meet with anyone in relation to all aspects of HIV/STIs. We offer free one-to-one client support including pre-and post-test support – appointments can be arranged by calling 091 566266, 086 405 0417, or by email at or

Support services are also available on Thursday morning at the University College Hospital Galway by arrangement.

We also operate a drop clinic in Castlebar on the second Tuesday of every month, contact details above to make bookings.

Rapid HIV Testing

We offer free HIV testing across the region at various locations. The HIV testing gives a result in less than five minutes, and the test involves a simple finger prick.

Testing sessions are advertised on all our social media channels and on this website.

To book your appointment or find out our next testing dates contact us on 091 566266, email or 

Telephone / Email Support

We offer telephone, email, WhatsApp and Zoom support to those who are unable to meet face to face. Contact our Support Coordinator on 086 405 0417.


Our co-ordinator liaises with other service providers on behalf of our clients. Referrals are also made where necessary.

Peer Support

We aim to facilitate Peer Support, by arranging gatherings with the peer group or organising befriending support. Regular seminars are held with professional speakers on such topics as treatments, nutrition, personal development or legal issues around HIV.

Satellite Clinics

Our coordinator has an outreach clinic in Castlebar on the second Tuesday of every month. Appointments can be arranged by calling or texting 086 405 0417, or by email at

Free condoms and lube

We offer free condoms and lubricant, apply on this page